Legal
These terms govern your use of My Fit Riwaaz, including browsing listings, creating an account, and booking designer rentals.
Last updated: August 16, 2026
Also see our Privacy Policy.
By creating an account, browsing listings, or completing a rental on My Fit Riwaaz (“Riwaaz”, “we”, “us”), you agree to these Terms of Service. If you do not agree, please do not use the platform.
We may update these terms from time to time. Continued use after changes are posted constitutes acceptance of the revised terms.
You must be at least 18 years old and able to enter a binding contract. Riwaaz currently serves customers and vendors in the United States.
These terms are governed by the laws of the United States. Disputes will be resolved in courts located in the United States, unless applicable law requires otherwise.
You are responsible for maintaining access to the email or authentication method used to sign in. You must provide accurate registration details and keep your profile information up to date.
You may not share your account, impersonate another person, or use Riwaaz for fraudulent or unlawful activity. We may suspend or terminate accounts that violate these terms.
Riwaaz connects renters with independent vendors and lenders. A booking is confirmed when payment is successfully processed and the lender accepts the order.
Rental periods, pricing, deposits, delivery windows, and return conditions are shown on each listing and must be followed.
Prices are displayed at checkout. Security deposits may apply and are held until return inspection. Payment gateway fees are borne by Riwaaz.
Cancellation refunds are calculated from the time of successful payment and issued to the original payment method:
Normal wear from a single rental is expected. Damage beyond normal wear, loss, or failure to return an item may result in retention of some or all of the security deposit.
If damage is claimed, charges follow the published damage slabs (minor 5–10%, moderate 15–30%, major 35–60%, severe 60–80%, beyond repair up to 100% of the listing's approved replacement value), retained from the security deposit up to the deposit amount. Riwaaz may arbitrate before final release.
If you rent an outfit and later buy it before the return deadline, your security deposit is applied toward the purchase price and is not refunded separately. Rental charges already paid are not credited toward the purchase. If you do not buy, the normal return process applies and the deposit is released or refunded after the outfit is returned and inspected.
Vendors and partner lenders are responsible for listing accuracy, garment condition, hygiene standards, and timely handoff to FedEx when a booking is paid.
Platform commission is a flat 20% of the rental subtotal only (not deposit, convenience fee, taxes, discounts, or damage fees). Payment gateway charges are borne by MyFitRiwaaz.
Vendor payout is released automatically after the rental ends and the returned item is inspected (or after the inspection SLA). There is no separate payout cycle.
Riwaaz may remove listings or suspend partners that violate platform standards or fail Connect/payout requirements.
You may not use Riwaaz to list counterfeit goods, harass users, scrape platform data, circumvent fees, or interfere with site security. We reserve the right to investigate violations and take appropriate action, including account termination.
Riwaaz provides the platform on an “as is” basis. To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from rentals, delivery delays, or third-party services.
Our total liability for any claim related to the service is limited to the amount you paid to Riwaaz for the booking giving rise to the claim, except where law requires otherwise.
Questions about these terms can be sent through our contact page or to the support email listed on myfitriwaaz.com.
